Frequently Asked Questions
How do I know which height to purchase?
All of our stools are available in two height options. To determine the best fit, measure from the floor to the bottom of your counter surface.
- If the measurement is 34"–37", a Counter Stool is the right choice.
- If the measurement is 40"–43", a Bar Stool will fit best.
Do your products come with a warranty?
Absolutely! We stand by our products with a lifetime warranty covering both their construction and functionality. Your satisfaction matters, and we take immense pride in the quality of every item we create. You can view our Lifetime Warranty Policy Here.
What types of wood do you use?
Each stool is crafted from kiln-dried rubberwood, a sturdy hardwood valued for its strength and resistance to warping and cracking. The result is furniture designed to stand up to daily life while maintaining its beauty over time.
Rubberwood is also a sustainable choice, sourced from trees that have completed their rubber-producing cycle—giving the material a thoughtful second life.
What is the recommended cleaning method for upholstery?
Performance Fabric:
Mix four parts warm water with one part laundry detergent. Apply the cleaning mixture using a rough sponge or soft bristle brush onto the upholstery. Gently scrub along the fabric's grain to remove dirt and stains. Use a damp, clean cloth to wipe away any remaining suds or dirt.
Vegan Leather:
Clean using a soft cloth and warm water. Remember to spot-test in an inconspicuous area before applying any cleaning solution to ensure compatibility with the fabric.
What is your return policy?
You have a full 30 days from the delivery date to return your order (unless it is a Final Sale or Clearance item). We also offer free return shipping.
We want you to feel confident about our products and their fit in your home, ensuring your complete satisfaction.Read the full return policy here.
Please note: clearance & sale items are final sale and not returnable.
Do you ship outside the US?
Not yet! We currently only ship to the contiguous United States.
Do you offer coupons or discounts?
We do occasionally offer coupons and discounts. They cannot be combined with any other offer or discount, unless otherwise stated.
Join our SMS or email newsletter to be notified about our upcoming coupons and promotions.
Have Another Question?
We would be happy to help! You can contact us here.